GML Troubleshooting
Frequent GML Opening Issues
Canvas X Removed
You attempt to load your GML file and get an error such as "- Can't Open The GML File Extension". Customarily, this means that Canvas X is not installed on - . You won't be able to double-click to open your GML because your OS doesn't know what to do with it.
Tip: If you don't have Canvas X installed, and you know of another program to open your GML file, you can try opening it by selecting from the programs listed under "Show Apps".
Outdated Canvas X
In other instances, your Geography Markup Language File file version may not be supported by your version of Canvas X. Visit the ACD Systems website to download (or purchase) the latest version of Canvas X. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: If you right-click on your GML file, then select "Properties" (Windows) or "Get Info" (Mac), you can obtain hints about what version you need.
Primarily, problems experienced when opening GML files are due to having the incorrect version of Canvas X installed on your computer.
Other Causes of GML File Opening Problems
Errors opening Geography Markup Language File files can still occur even with the latest Canvas X software installed on your computer. If you're still experiencing problems opening GML files, there could be other computer problems. Additional factors include:
- GML file references in the Windows Registry are broken
- Corruption of the GML file description inside the Registry
- Canvas X or another GML application experienced a flawed installation
- File corruption affecting your GML file
- The GML is infected with a virus
- Hardware related to GMLs has device driver corruption
- Windows cannot load your Geography Markup Language File file due to insufficient resources (eg. RAM)
Quiz: Which of the following is not a MIME type?
That's Correct!
Spreadsheet MIME types do not begin with the "spreadsheet/" prefix, but instead start with the "application/" prefix. For example, an OpenDocument Spreadsheet: "application/vnd.oasis.opendocument.spreadsheet".
Close, but not quite...
Spreadsheet MIME types do not begin with the "spreadsheet/" prefix, but instead start with the "application/" prefix. For example, an OpenDocument Spreadsheet: "application/vnd.oasis.opendocument.spreadsheet".
Poll: Where do you mostly deal with computer files?