Known SER Files

Main SER Affiliation

.SER

Extension:	.ser
Type:	GeneMapper Project File

GeneMapper is a genotyping program that provides DNA sizing and quality allele calls exported this project file. This file saves the results of a capillary sequencer analyzed with GeneMapper. This is also used by Applied Biosystems electrophoresis-based genotyping systems.

Created by:	Thermo Fisher Scientific Inc.
Group:	Data Files
Key:	HKEY_CLASSES_ROOT\.ser

Software Programs That Open The GeneMapper Project File:

GeneMapper by Thermo Fisher Scientific Inc.

Windows

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Understanding SER Issues

Troubles Opening SER Files

GeneMapper Removed

If you attempt to load your SER file, you experience a message such as "Can't Open SER Files". If this is the case, it's usually due to the fact that you do not have GeneMapper for %%os%% installed on your computer. You won't be able to double-click to open your SER because your OS doesn't know what to do with it.

Tip: If you have another software that you know opens SER files, you can select it by hitting the "Show Apps" button.

Wrong Version of GeneMapper is Installed

Occasionally, you might have an outdated version of GeneMapper installed that's incompatible with your GeneMapper Project File type. Installing the latest version of GeneMapper from Thermo Fisher Scientific Inc. is recommended. Your GeneMapper Project File file was probably created by a newer release of GeneMapper than what's currently installed your computer.

Tip: Sometimes you can get a clue about the version of SER file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).

Regardless, most of the SER file opening problems relate to not having the right version of GeneMapper installed.

Other SER File Opening Causes

Assuming you have the right GeneMapper version installed, other problems can prevent you from opening SER files. There can be other issues - unrelated to software - preventing you from opening SER files. Other contributing causes:

• SER file type Registry entries are wrong
• Accidental deletion of the description of the SER file in the Windows registry
• Defective install of a SER program, such as GeneMapper
• SER file corruption
• The SER is infected with a virus
• Device drivers of the hardware associated with your SER file are corrupt or out-of-date
• Your computer does not have the adequate system resources to open the GeneMapper Project File format