CII Troubleshooting
Common Problems Opening CII Files
CAESAR II Isn't There
If you attempt to load your CII file, you experience a message such as "Can't Open CII Files". Usually, this is because you do not have CAESAR II for %%os%% installed. Your operating system cannot associate your CII with CAESAR II, so double-clicking the file won't work.
Tip: If you have another software that you know opens CII files, you can select it by hitting the "Show Apps" button.
Wrong Version of CAESAR II is Installed
In some cases, you might have a newer (or older) version of a Caesar II Data file that is unsupported by your installed application version. Installing the latest version of CAESAR II from Intergraph Corporation is recommended. This problem is predominately due to having a Caesar II Data file version that was created by a newer version of CAESAR II than what you have installed on your PC.
Tip: Find clues on the correct software version by right-clicking your CII file and clicking "Properties".
Summary: In either case, the majority of problems opening CII files are related to not having the correct software application installed on your computer.
Additional CII Opening Issues
Although you might already have CAESAR II or another CII-associated software installed on your computer, you can still encounter problems opening Caesar II Data files. There can be external issues inside of %%os%% that are causing these errors when opening CIIs. Problems unrelated to software:
- File references in the Windows Registry for CII are wrong
- Unintentional removal of the description of the CII file inside the Windows Registry
- Partial installation of CAESAR II that did not fully complete
- File corruption affecting your CII file
- The CII is infected with a virus
- Drivers associated with CII software need to be updated
- Too many applications are open on your PC to load your Caesar II Data file successfully
Quiz: Which file extension is a type of raster image?
That's Correct!
TIFF files, or Tagged Image File Format, is a considered a raster image file. They are very popular with the publishing industry because of their ability to be compressed using lossless compression (maintaining high quality).
Close, but not quite...
TIFF files, or Tagged Image File Format, is a considered a raster image file. They are very popular with the publishing industry because of their ability to be compressed using lossless compression (maintaining high quality).