Troubleshooting Problems Opening EZ3 Files
Common Problems Opening EZ3 Files
EZPix Secure Photo Album Photo Package is Not Installed
When you double-click your EZ3 file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". If this is the case, it's usually due to the fact that you do not have EZPix Secure Photo Album Photo Package for - installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you know of another program that can open your EZ3 file, you can try opening it by selecting the application from the programs listed.
Wrong Version of EZPix Secure Photo Album Photo Package is Installed
In some cases, you might have a newer (or older) version of a EZPix Secure Photo Album Photo Package file that is unsupported by your installed application version. If you do not have the proper version EZPix Secure Photo Album Photo Package (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Sometimes you can get a clue about the version of EZ3 file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Summary: In either case, the majority of problems opening EZ3 files are related to not having the correct software application installed on your computer.
Other Causes of EZ3 File Opening Problems
Although you might already have EZPix Secure Photo Album Photo Package or another EZ3-associated software installed on your computer, you can still encounter problems opening EZPix Secure Photo Album Photo Package files. If you are still having problems opening EZ3 files, there may be other issues that are preventing you from opening these files. These other problems include (listed in order from most to least common):
- Invalid EZ3 file references in the Windows Registry (the "phonebook" of the Windows Operating System)
- Accidental deletion of the description of the EZ3 file in the Windows registry
- Incomplete or bad installation of a software application associated with the EZ3 format
- Your EZ3 file is corrupted (issues with your EZPix Secure Photo Album Photo Package file itself)
- Your EZ3 is infected with malware
- Device drivers of the hardware associated with your EZ3 file are corrupt or out-of-date
- Your computer does not have the adequate system resources to open the EZPix Secure Photo Album Photo Package format
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