Troubleshooting Problems Opening MSTY Files
Common Problems Opening MSTY Files
Muvee Video Editing is Not Installed
When you double-click your MSTY file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". If this is the case, it's usually due to the fact that you do not have Muvee Video Editing for %%os%% installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you know of another program that can open your MSTY file, you can try opening it by selecting the application from the programs listed.
Wrong Version of Muvee Video Editing is Installed
In some cases, you might have a newer (or older) version of a Muvee Video Editing file that is unsupported by your installed application version. If you do not have the proper version Muvee Video Editing (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Sometimes you can get a clue about the version of MSTY file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Summary: In either case, the majority of problems opening MSTY files are related to not having the correct software application installed on your computer.
Other Causes of MSTY File Opening Problems
Although you might already have Muvee Video Editing or another MSTY-associated software installed on your computer, you can still encounter problems opening Muvee Video Editing files. If you are still having problems opening MSTY files, there may be other issues that are preventing you from opening these files. These other problems include (listed in order from most to least common):
- Invalid MSTY file references in the Windows Registry (the "phonebook" of the Windows Operating System)
- Accidental deletion of the description of the MSTY file in the Windows registry
- Incomplete or bad installation of a software application associated with the MSTY format
- Your MSTY file is corrupted (issues with your Muvee Video Editing file itself)
- Your MSTY is infected with malware
- Device drivers of the hardware associated with your MSTY file are corrupt or out-of-date
- Your computer does not have the adequate system resources to open the Muvee Video Editing format
Poll: Which type of computing device you most often use to open files?