Troubleshoot ASC Files
Frequent ASC Opening Issues
Missing Mozilla Thunderbird
Double-clicking your ASC file prompts the message "%%os%% Can't Open ASC File". Customarily, this means that Mozilla Thunderbird is not installed on %%os%%. You won't be able to double-click to open your ASC because your OS doesn't know what to do with it.
Tip: When you have another program installed that you know will open your ASC, you can select it from the other programs listed (see "Show Apps").
Obsolete Version of Mozilla Thunderbird
Sometimes your installed version of Mozilla Thunderbird won't support your PGP (Pretty Good Privacy) ASCII Armored File file. Download the latest Mozilla Thunderbird version from the Mozilla website to ensure you have the correct one installed. The primary cause of this problem is that your PGP (Pretty Good Privacy) ASCII Armored File file was created by a different (newer) version of Mozilla Thunderbird than what's installed.
Tip: Investigate your ASC file by right-clicking and selecting "Properties" to find clues on what version you need.
Summary: Not having the right Mozilla Thunderbird version on your computer can cause problems opening ASC files.
Additional ASC Opening Issues
Assuming you have the right Mozilla Thunderbird version installed, other problems can prevent you from opening ASC files. If you are continuing to have errors with loading ASC files, other external issues might be to blame. Issues that aren't software-related:
- Windows Registry ASC file paths that are incorrect
- The ASC file description within the Windows Registry was removed
- Invalid installation of a ASC-associated program (eg. Mozilla Thunderbird)
- ASC file corruption
- The ASC is infected with a virus
- Drivers associated with ASC software need to be updated
- Windows has inadequate resources to open your PGP (Pretty Good Privacy) ASCII Armored File file
Quiz: Which operating system pioneered hierarchical file system (eg. file folders)?
That's Correct!
Multics was the first OS to support hierarchies of directories (eg. "Home" -> "Documents" -> "Work"). Nearly every modern operating system was heavily influenced by Multics.
Close, but not quite...
Multics was the first OS to support hierarchies of directories (eg. "Home" -> "Documents" -> "Work"). Nearly every modern operating system was heavily influenced by Multics.
Poll: How many different computer files (eg. documents, videos, audio) do you typically view or edit on a daily basis?